Frequently Asked Questions

Transfers being sent from Jamaica can be done using Jamaican, US or a mixture of both currencies.

While there are no limits to sending, there are special requirements when sending over certain amounts.

Yes.  Customers who fail to produce all the required documents and information will not be able to complete the transaction.

As a regulated entity, all sending customers are required to declare the source of their cash, in keeping with the Proceeds of Crime Act.

Yes.  Students under 18 can use their student Id to collect five hundreds USD (500 USD) or its equivalent.  Student IDS cannot be used when sending a transfer.

We’ve installed recent guidelines for receiving money in Jamaica.  We are 100% committed to helping protect all our customers from fraud…we’re committed to Protecting You!

Receiving money in Jamaica

• Receivers in Jamaica can receive up to $5000 USD in a calendar month, regardless of sender(s).
• Receivers in Jamaica can receive up to five (5) transactions of $250 USD or more in a calendar month, regardless of sender(s).
• For the parishes of St. James, Hanover, Westmoreland, Trelawny, St. Ann and St. Elizabeth, each transaction of $400 USD or more will be reviewed and subject to approval before pay out.


While transactions under $250 USD do not count toward the total five (5) transaction limit in a calendar month, these principals are considered under the $5000 USD rule outlined above.